Know When You Need a Tow and When a Roadside Fix Will Do
A stalled car in a Prosper apartment lot, parking garage, or driveway does not always need a tow truck. Many problems get fixed where you're stopped, which can save you the tow. Our roadside technician can handle:
- A jump start for a dead battery
- A car lockout when your keys are inside
- A flat tire change
- Fuel delivery when the tank runs dry
Some bigger problems can still skip the tow. Mobile battery replacement and mobile tire replacement often save you both the tow and the trip to the dealership. Our upfront prices are clear: $89 for a lockout, and jump starts starting at $79.
A tow truck is the right call after a crash or an engine failure, or any time your car won't steer or brake. In those cases, don't try to drive it, not even a short distance.
Multi-level parking garages are one of our most common call spots. When you call, tell the dispatcher which level you're on and which section or row you're near. A tow truck may not fit on every garage level, so that detail helps us send the right help the first time.
Choose the Right Tow Truck for Cars, Motorcycles, and Work Vans
Road Angel tows cars, motorcycles, and commercial vehicles, whether you're a Windsong Ranch family with an SUV, a rider with a stalled bike, or a Prosper business owner with a van or pickup.
A flatbed tow truck has a bed that tilts down so your whole vehicle rides on top, with no wheels on the road. Many EVs and all-wheel-drive cars shouldn't roll on their wheels while towed, so a flatbed is the safer choice for them. We also offer special vehicle towing.
Motorcycle towing takes extra care, especially when a bike can't roll because of a flat, a locked wheel, or crash damage. If your bike is down or won't roll, tell the dispatcher so our driver knows before arriving.
For work trucks and vans, Road Angel handles commercial vehicle towing and fleet roadside assistance. If one of your trucks breaks down, we can tow it or, when possible, fix it where it stopped.
Get Ready Safely While Our Driver Heads Your Way
A call to Road Angel reaches a local dispatcher in North Texas, not an offshore line. Our dispatcher knows the area and will ask a few quick questions to pin down where you are.
If anyone is hurt or your car is stopped in a traffic lane, call 911 first, then call us.
Have these details ready when you call:
- Your cross street or a nearby landmark
- Your vehicle's year, make, and model
- What went wrong, such as a crash, a flat, or a car that won't start
You get an upfront quote before anyone rolls. That means a set price instead of a vague range, and no surprise charge when our driver arrives.
While you wait, turn on your hazard lights. If it's safe, get out of the car and stand away from traffic, behind a guardrail or well off the shoulder. Keep your keys and registration handy so our driver can load your vehicle without delay.
Dallas North Tollway shoulders through Prosper carry fast traffic. If you're stopped there, stay alert and don't stand between your car and the lanes. If leaving the car isn't safe, stay buckled in with your hazards on and tell the dispatcher.
24/7 Emergency Towing on US 380, the Tollway, and Preston Road
Road Angel runs emergency towing 24/7 for drivers stuck on US 380, the Dallas North Tollway, and Preston Road, including drivers from Prosper and Celina neighborhoods like Lakes of La Cima and Parvin.
Road Angel is owner-operated and has been in business since 2005. Jimmy has been in the auto service industry since 1993, and he still goes out on calls himself, even driving 45 minutes after dark to help a stranded driver.
Here is how an emergency tow typically works:
- The tow truck is positioned to stay clear of traffic.
- Your vehicle is hooked up and secured so it can't shift.
- Your vehicle is hauled to the shop you choose.
You can call Road Angel with whatever coverage you have. If you're facing a wait of days on a national program or an insurance claim, you can call us and get help sooner.
Road Angel has nearly 500 Google reviews, almost all five stars. Our Prosper location is rated 4.9, and our McKinney and Aubrey locations are rated 5.0.
Fridays and Mondays are our busiest towing days. On those days, calling as soon as you know you need help gives our dispatcher the most room to plan your tow.
Local and Long Distance Towing to the Shop You Choose
Road Angel tows your vehicle to the shop you trust, whether that shop is across town or across the region.
Prosper and Celina have no independent tire shops. When a tire job needs a shop, we use shops in McKinney and toward Denton. Four tire shops in McKinney and Prosper keep a Road Angel sign in their waiting rooms.
US 380, the east-west route along the corridor, links our three offices: Prosper on N Preston Rd, McKinney on Eldorado Pkwy, and Aubrey on Cowboy Trl.
Road Angel also does long distance towing and long distance hauling. Local hauling is available too, for vehicles or loads that need a short move.
Before we leave, confirm the drop-off address with our driver. Shops can share names or have more than one location, and a quick check prevents a second trip. If the shop is closed when we arrive, ask our driver where your keys and vehicle will be left.
Stop the Next Tow Before Texas Heat and Cold Fronts Hit
Rhea Mills and Willow Ridge homeowners can head off a lot of surprise tows by watching battery age.
Texas triple-digit summer heat wears a battery down all season, even while the car seems to start fine. That's why in North Texas a battery over about two years old is at risk.
The first cold fronts of fall are when weak batteries fail in Prosper. A battery that limped through August often quits on the first cold morning. If yours is past the two-year mark, replace it before fall.
Road Angel offers mobile battery replacement in your driveway, including hard-to-reach batteries that parts stores won't install. Our technician installs the new battery where your car is parked, so you skip the tow.
Many Teslas and other EVs come with no spare tire. Our no spare tire service gets an EV with a flat back on the road without a tow when the tire can be handled on site.
Whether you need a tow or a fix where you're stopped, call Road Angel 24/7, and we'll give you a no-obligation upfront quote before our driver rolls.
Frequently Asked Questions
What should I tell the dispatcher if my car is in a multi-level parking garage?
When you call, tell the dispatcher which level you're on and which section or row you're near. A tow truck may not fit on every garage level, so that detail helps us send the right help the first time.
Is a flatbed tow truck better for EVs and all-wheel-drive cars?
A flatbed tow truck has a bed that tilts down so your whole vehicle rides on top, with no wheels on the road. Many EVs and all-wheel-drive cars shouldn't roll on their wheels while towed, so a flatbed is the safer choice for them.
What should I do if someone is hurt or my car is stopped in a traffic lane?
If anyone is hurt or your car is stopped in a traffic lane, call 911 first, then call us.
Which days are busiest for towing, and when should I call?
Fridays and Mondays are our busiest towing days. On those days, calling as soon as you know you need help gives our dispatcher the most room to plan your tow.