Introduction
A car that dies on US 75 or SH 121 in McKinney needs a fast, clear plan. Road Angel Towing and Roadside Service is a local tow company in McKinney. We offer local towing, long distance towing, motorcycle towing and commercial vehicle towing. We dispatch 24/7 from our office on Eldorado Pkwy.
We give you an upfront quote by phone, and nobody rolls until you say yes to the price.
Road Angel is owner-operated and has been in business since 2005. Your call goes to a local dispatcher in North Texas who knows the roads and asks the questions that help us find you.
Know When Your Car Needs a Tow or a Roadside Fix
The right kind of help depends on what stopped your car. Drivers call us from a 7-Eleven gas pump, a parking garage, a daycare parking lot or the Kroger on University Dr in McKinney. In each place, the first question is the same: is the car safe to drive once the problem is fixed?
Your car needs a tow if you have:
- Crash damage
- Engine or transmission failure
- A car that won't steer or brake
A roadside fix can't make these cars safe. They need a shop, so the car has to be carried there.
Many other problems can be fixed where you're stopped:
- Dead battery: a jump start ($79) or mobile battery replacement
- Flat tire: a tire change or mobile tire replacement
- Empty tank: fuel delivery
- Locked keys: a car lockout ($89), and free child lockout if a child is locked inside
A roadside technician can often reach you sooner than a tow truck. If one of these fixes solves the problem, you skip the tow and the trip to the dealership.
Our local dispatcher sorts this out on the phone. You tell us what happened, we ask what we need to know, and then we send the right truck or technician.
Choose the Right Tow for Your Car, Motorcycle or Special Vehicle
Road Angel matches the tow to the vehicle, whether you're moving a car, a motorcycle or a special vehicle in McKinney. Many tows use a flatbed tow truck. A flatbed has a bed that tilts down so the whole vehicle rides on top, with no wheels on the road. Carrying the whole vehicle protects the drivetrain, which is the set of parts that send power to the wheels.
Distance matters too. Local towing takes your vehicle to your home or your shop in town, and long distance towing moves it to another city.
Before you book a tow for a Tesla or another EV, check what's actually wrong. Many of these cars come with no spare tire, so a flat often looks like a tow job when it's really a tire job. Our Tesla no spare tire service brings a tire to you, which often saves the tow.
Apartment complexes and multi-level parking garages are common call spots for us. Tell us the garage level and the nearest entrance. A tall tow truck may not fit under a low garage ceiling, so knowing the level helps us plan how to reach you.
Get Ready While Our Driver Is on the Way
A stalled car on US 380 in McKinney puts you close to fast traffic, so safety comes first. Take these steps while our driver heads your way:
- Pull to the shoulder if you can.
- Turn on your hazard lights.
- Stay clear of traffic. If it's safe to leave the car, stand well away from the lanes.
Next, help us find you. Give a cross street, a highway exit or a landmark. A clue like "near the historic downtown square" is easy to find, while a street address alone can be hard to use on a busy road.
Before our driver arrives, have your keys, your ID, and the name and address of the shop where the car should go. Choosing a drop-off spot ahead of time keeps the job moving. If you're not sure where to take the car yet, let our dispatcher know when you call.
Fridays and Mondays are our busiest towing days. If your car starts acting up on one of those days, call early, before a small problem leaves you stuck.
Tow Truck Service From Hook-Up to Drop-Off
Here is how a typical tow truck service call goes, from your first call to drop-off.
- You call and get an upfront quote. Our local dispatcher asks where you are, what happened and where the car should go, then gives you the price before anyone rolls. No surprise charges come up on site.
- We find you. On SH 121 or US 75, tell us which side of the road you're on and which direction you were heading. Lanes split and exits sit close together, so "southbound, past the exit" saves real time.
- The vehicle gets checked before loading. A tow driver typically looks at how the car is sitting and whether the wheels turn and the car rolls. A car with a locked transmission or crash damage needs different handling than one that rolls freely.
- Our driver secures and hauls your vehicle. Once the car is loaded and strapped down, our driver takes it to your home, your shop or your dealer.
Owner Jimmy has been in the auto service industry since 1993, and he still goes out on calls himself. Road Angel is rated 5.0 in McKinney on Google.
Commercial Vehicle Towing for McKinney Work Trucks and Fleets
Road Angel provides commercial vehicle towing for McKinney contractors, delivery vans and work trucks. A truck stuck on a job site costs you a crew's time, so we cover more than the tow. Our fleet roadside assistance includes jump starts, tire changes, mobile tire replacement and fuel delivery, fixes that can get a work truck back on the road without a trip to the shop. When a truck does need a tow, we haul it.
Work trucks can get stuck on job sites and in construction zones. Soft ground, tight entrances and busy work zones can make even a simple jump start harder to reach. Tell us the gate or entrance and the nearest cross street when you call.
We take commercial vans and work trucks as well as cars. Save our number with your office now, so when a driver breaks down on a job site, everyone already knows who to call and what to expect.
Stop Heat-Weak Batteries From Turning Into a Tow
Texas triple-digit summer heat shortens battery life in McKinney. If your battery is over about two years old, the heat may have already worn it down, even if the car still starts today.
The weakness often shows up later, when the first cold fronts of fall arrive. Cold weather makes the engine harder to turn over, and a battery that got through August can quit on the first chilly morning in a parking lot or driveway.
A dead battery doesn't have to mean a tow. If a jump start will get you home, that may be all you need. If the battery can't hold a charge, a jump only buys you time, and our mobile battery replacement puts a new battery in where you're stopped.
Some cars hide the battery under a seat, behind a panel or deep in the engine bay. Parts stores often won't install these. We handle hard-to-reach battery replacement.
FAQ
Can I book a tow truck in McKinney at night or on a weekend?
Yes, you can book a Road Angel tow truck in McKinney at night or on a weekend because we run 24/7. A local dispatcher in North Texas answers the phone. You get an upfront quote before anyone rolls, at any hour.
Can I call you if I already have roadside coverage?
Yes, you can call Road Angel whatever coverage you have. You get an upfront quote first, so you can decide before anyone rolls. That gives you another choice if your coverage leaves you waiting.
Do you tow motorcycles in McKinney?
Yes, Road Angel tows motorcycles in McKinney. Motorcycle towing and special vehicle towing are both part of our service. Tell our dispatcher the type of bike or vehicle so we send the right setup.
Can you fix my car where it stopped instead of towing it?
Road Angel can often fix your car where it stopped instead of towing it. Jump starts, car lockouts, tire changes, battery replacement and fuel delivery can save the tow. Crash damage, engine or transmission failure, and steering or brake problems still need a tow.
Can you tow my car out of McKinney to another city?
Yes, Road Angel can tow your car out of McKinney to another city. We offer long distance towing and long distance hauling. Have the drop-off address ready when you call for your upfront quote.
Can you help my Tesla if it has no spare tire?
Yes, Road Angel can help your Tesla if it has no spare tire. Our Tesla no spare tire service brings a tire to you, which can save the tow. We also help other EVs that come with no spare. Stuck in McKinney? Call Road Angel with your location, 24/7, and we'll give you a no-obligation upfront quote before anyone rolls.